Privacy Policy

Pinnacle Travel Services, LLC

Your privacy is very important to us at Pinnacle Travel Services, LLC. With that in mind, we have established and implemented information handling practices for our web site www.pintrav.com that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet. This privacy policy (“Policy”) describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information. We have prepared a detailed privacy policy because we believe you should know as much as possible about our practices so that you can make an informed decision about the extent of your use of our site.

We will not collect personally identifiable information like your name, e-mail and mailing address and telephone number, or credit card numbers (Personal Information) without your knowledge and permission;

We will not disclose your Personal Information to third parties unless you have authorized us to do so;

We will take reasonable steps to protect the security of the Personal Information we collect from you.

Visiting our Site

You can always visit our site without revealing who you are or providing any Personal Information. When you visit our site, we may collect usage information, but it is anonymous and is not linked to you as an individual. We use this data to better understand things like how our site is navigated, how many visitors arrive at specific pages, the length and frequency of stays at our site, the variety of searches of our site’s database, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which our visitors connect to our site. We use this information to improve our site content and ease of use.

Cookies and Pixel Tags

We, or a third-party advertiser acting on our behalf, may place a “cookie” or “pixel tag” on your personal computer when you come to the site or visit a site on which we advertise. These devices are small computer files that our computer sends to your computer and that your computer sends back to us each time you make a request from our site. We use these devices to collect data to help us personalize and improve your experiences on our site. The data on your use of our site may be linked to the Personal Information you have chosen to share with us when you register. Most Internet browsers automatically accept cookies. However, you can instruct your browser, by editing its options, to stop accepting cookies or prompt you before accepting a cookie from the sites you visit. If you decide not to accept our cookies, your ability to use some features on our site may be impaired.

Third-party Advertisers

We work with Internet marketing companies to advertise Pinnacle Travel Services, LLC on the Internet, and we may have third-party advertisers on our site. Third-party advertisers may use cookies and pixel tags to gather information about the ads you have seen and the types of things in which you appear interested. We do not share any Personal Information about you with these advertisers unless you give us specific permission to do so, separate from any permission you provide during the registration process. These advertisers may use combined information about your visits to our site and other sites in order to provide advertisements about related goods and services that you may be interested in. This privacy policy does not cover the policies or practices of these third-party advertisers.

Personal Information

If/when you seek information from our site, we will collect Personal Information about you that you voluntarily share with us. We collect Personal Information that is necessary for us to provide you with the services offered on our site. As mentioned, this Personal Information includes things like your name, e-mail and mailing address and telephone number.

When You Purchase, Book or Reserve Travel Services or Accommodations Through Our Site</>

Payment Information

You will be able to book, reserve or purchase travel services or accommodations through our site. To do so, you must provide payment information to us – for example, your credit card specifics like card number, expiration date, cardholder name and billing address.

Sharing of Personal Information

Generally, we only disclose your Personal Information to those travel providers that you decide to make arrangements with through our site. For example, when you purchase an airline ticket or reserve a rental car or hotel room, we will provide the airline, car rental agency or hotel, as the case may be, with the Personal Information needed to process your transaction. We use our reasonable efforts to ensure that these travel providers will also protect your Personal Information. We contract with other companies to perform various functions necessary to operate our business – for example, to deliver tickets, ship items and process credit cards. We will share with these other companies only that Personal Information they require to fulfill your orders. We will use reasonable efforts to ensure that these companies agree that they will not use or disclose that Personal Information for any other purpose. Other than as explained in this policy, we will not disclose any Personal Information we collect from you to others without your permission, except as determined in the exercise of our reasonable discretion, that disclosure is required in certain limited circumstances: (a) to protect the security of our site and our rights under our Terms and Conditions of Use; (b) to protect ourselves against liability; (c) in response to legal process, (d) if we believe in good faith that the law requires it; or (e) in connection with a sale of our business or company.

Other Travelers

If you decide to book, reserve or purchase travel services or accommodations for other travelers using our booking system, we will collect certain Personal Information about these other travelers. You will need to make sure that each of these other travelers agrees, in advance, that you can disclose their Personal Information to us.

Additional Products and Services

We may allow other companies to offer you additional products or services. If you sign up for any of these additional products or services, we will share your name and any other Personal Information that is necessary for these other companies to provide the products or services you have signed up for.

Links to Other Sites

Our site provides links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy. In some cases, for example the purchase of travel insurance, our site will link you directly to another site where you may be asked to provide Personal Information. This privacy policy will not cover the use of your Personal Information by these other companies. We encourage you to read each other company’s privacy policy before signing up for any of its products or services.

How We Protect Your Information

We are committed to safeguarding your information. For that reason we employ a staff of technology professionals to oversee our site security, and utilize a full range of the best security technology available. Specifically, your information is secured from unauthorized access from the Internet through market leading firewall technology. We also protect the connection between your computer and our server from eavesdropping through industry-standard encryption technology known as Secure Socket Layer (SSL).

Depending on your browser, this SSL will have encryption keys of up to 128 bits. To ensure that we fulfill our commitment to safeguard your information, we continually assess new technology for protecting your information to make sure that our information handling practices are in accordance with the highest industry standards and best practices on the Internet at all times.

Contact Us

If you have any questions or concerns about this policy or our information handling practices, you may contact us by email. We will attempt to respond to your questions or concerns within five (5) business days after we receive them. We can also be reached by regular mail at:

Pinnacle Travel Services, LLC 1055 Wilshire Blvd, Suite 1000, Los Angeles, California 90017.

A Special Note about Children

Minors (individuals under 18 years of age) are not eligible to register for or use the services available on our site. We believe that parents should play a central role in their child’s online activities and should monitor those activities to ensure that sites visited by their child are respecting their child’s privacy. For additional information on protecting children’s privacy, visit the Federal Trade Commission’s Kid’z Privacy page at http://www.ftc.gov/